Resetting your Password

If you've forgotten your password you can reset it yourself by requesting a Reset Password link.

  1. From the LOGIN page, follow the 'Set/Reset Password' link​.
  2. Enter your email address and click the 'Set/Reset Password' button.
  3. When an email containing instructions arrives click the link in it.
  4. You'll be taken to a page that lets you set your password.
    For security reasons, you're required to enter a strong password that's at least 8 characters long.
    To increase the strength of your password, you can:
    • Use multiple words.
    • Use non-standard letter replacements (e.g. replace the letter 'a' with a '5').
    • Add numbers or special characters in the middle of words.
  5. When you've entered a strong password click the 'Change Password' button.
  6. You'll be redirected to the LOGIN page, where you can log in using your new password.