User Roles

Different organisation types have different roles available to them.

Each role in an organisation provides different access to Book Canberra Excursions.

Tour Operators

There are three Tour Operator roles.

  • Front Desk can plan trips and manage bookings on behalf of a Tour Operator.
  • Admin has the same access as a Front Desk user and also receives notifications sent to the Tour Operator.
  • Owner has the same access as an Admin user and can also manage the Tour Operator's users.

Social Groups

There are two Social Group roles.

  • User can plan trips and manage bookings on behalf of a Social Group.
  • Owner has the same access as a User and can also manage the Social Group's users.

Attractions

There are five Attraction roles.

  • Read Only can review an attraction's bookings, but cannot make any changes.
  • Front Desk can review an attraction's bookings, and can check off visitors by completing bookings.
  • Staff can manage an attraction's bookings, including approving bookings and managing the waitlist.
  • Admin can manage an attraction's bookings, create and update program details, and update an attraction's details.
  • Owner has the same access as an Admin user, and can also manage the attraction's users.