User Roles

Different organisation types have different roles available to them.

Each role in an organisation provides different access to Book Canberra Excursions.

Tour Operators

There are 3 Tour Operator roles.

  • Front Desk can plan trips and manage bookings on behalf of a Tour Operator.
  • Admin has the same access as a Front Desk user and also receives notifications sent to the Tour Operator.
  • Owner has the same access as an Admin user and can also manage the Tour Operator's users.

Social Groups

There are 2 Social Group roles.

  • User can plan trips and manage bookings on behalf of a Social Group.
  • Owner has the same access as a User and can also manage the Social Group's users.

Attractions

There are 5 Attraction roles.

  • Read Only can review an attraction's bookings, but cannot make any changes.
  • Front Desk can review an attraction's bookings, and can check off visitors by completing bookings.
  • Staff can manage an attraction's bookings, including approving bookings and managing the waitlist.
  • Admin can manage an attraction's bookings, create and update program details, and update an attraction's details.
  • Owner has the same access as an Admin user, and can also manage the attraction's users.