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How to Create a Custom Booking

Book Canberra Excursions allows you to create Custom Bookings on behalf of a School or a Tour Operator, or you can Retain Ownership of a Booking.

To create a Custom Booking you need to have an Attraction Owner or Admin role.

We don't encourage you to Retain Ownership unless absolutely needed. If you Retain Ownership, you'll be responsible for confirming the booking.

 

Steps

  1. Click Manage Bookings in the left navigation menu.

  2. Select Custom Booking option from the list of options at the top

  3. Select the program, date, start time, and end time.

  4. Under Group Type:
    1. If there's an Existing Trip, enter the Trip ID and fill out rest of the form.
    2. If the booking is for a School, select School from the dropdown and fill out the school name.
    3. If the booking is for a Social Group or Other, select Social Group / Other from the dropdown and fill out the Group Name.
  5. Select the Staff Member if the booking is done on behalf of School. Or select Tour Operator and Staff Member if the booking is done on behalf of the Tour Operator.
  6. Fill the rest of the form.
  7. Check Block out space to prevent any other bookings from being created for the duration of this booking.
  8. Submit the booking by clicking Create Custom Booking button on the bottom right.


‼️ Please note that BCE will not verify the date or time you select for the program. You will need to confirm with your attraction that the program is available on your selected date and time and your attraction can deliver it.

Once the custom booking is submitted, you can find it under Manage Bookings tab. It is the responsibility of the School or the Tour Operator to enter Lead Excursion Teacher details if you have made the booking on their behalf. See this article for more information.